We help clients build a deep understanding of their customers and define the most appropriate way to connect with them at every stage in the customer lifecycle.
Our Team creates mission critical applications from its conception to production and support.
We provide regular reporting and root cause analyses on customer experience, and identify the issues which should be prioritised for maximum return on investment.
While we are focusing on keeping up with the industry there are several important benefits that we are offering to our clients:
You can make better decisions,
and you’ll spot threats and opportunities early on, which can give you a competitive edge. This is especially important if you contribute to shaping your organization’s strategy. It’s also important if you’re involved in sales and marketing, where it helps you identify and take advantage of the sales opportunities that come your way.
Keeping up-to-date with your industry is key for building expert power. By developing expertise in your job and your industry, you’ll earn the trust and respect of the people around you.
This phase is all about understanding your pain points, your business environment and whether we can solve your problems. After an exhaustive analysis our team will recommend on a course of action. If you like what you have heard, we will formally start working together.
Depending on the recommendations, we will draw up a plan of action. During this phase we will work on the software requirements, the exact scope of the project, milestones and deadlines. We will keep you in the loop, and keep the plan flexible to account for any unforeseen circumstances.
This is when we execute the plan. Depending on the project requirements, we will use a variety of methodologies, like Agile or Waterfall during development. You will receive regular updates from the project manager during this phase so that you are up to date on the latest developments. This phase also includes extensive testing.
Deploy At this stage the deliverable is still not ready for end users. If it's a mobile app, it needs to be hosted on app stores and markets. If it's a web site or a cloud based product, it has to be uploaded on third party servers and configured for traffic. This phase will take care of the thousand and one little things before your product goes prime time.
Your market will evolve, operating systems will get upgraded, traffic will grow and users will demand new features. These changes mean that your product will have to updated to cope with new requirements. We will maintain an engagement with you and ensure that the investment you have made in software development gives you the biggest bang for the buck.
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